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General conditions

Our general conditions for our offers

  • Our offers are valid for 30 days.
  • Pending your final confirmation, no vehicle is reserved.
  • Without special mention, the payment is made at the start of the 1st ride.
  • The driver's maintenance (meals, drinks, overnight stays) as well as taxes, one-off tolls and parking fees are the responsibility of the customer.
  • A supplement is collected or invoiced for possible overruns of km or / and time.
  • Our passengers are kindly requested to use the vehicle provided with great care.
  • A supplement will be charged for any additional cleaning. The same goes for any depredation.
  • For your safety and comfort, our drivers are subject to the OTR (Federal Ordinance on Working and Rest Time); this provision must be observed in all circumstances.
  • As soon as your reservation is confirmed, fees will apply in the event of cancellation, as follows :

    - Less than 72 hours in advance, 40% of the amount of the reservation

    - Less than 48 hours in advance, 60% of the amount of the reservation

    - Less than 24 hours in advance, 80% of the amount of the reservation

    - From the start of the ride, 100% of the amount of the reservation