Location

Canton of Neuchâtel Neuchâtel, Switzerland

phone

At your disposal 24 hours a day: 032 724 12 12

FAQ

You can book your transport directly from our website through our online order. Our telephone center 032 724 12 12 is also at your disposal for any immediate transport. We are happy to answer our email info@taxicab.ch for any particular request or price request; thus, you can simply confirm by email your agreement and we will then send you all the information you need for the transport(s).
The different payments accepted are: cash payment, by credit card (Visa, Mastercard & American Express), by debit cards (Maestro & V-Pay), payment by invoice (granted on prior request) or, finally, by bank transfer from any banking institution.
Do attention to the responsibility of the payment: if a transport is executed and the passenger(s) refuses payment, the responsibility of the payment is the responsable in charge of the order.
Despite our best efforts to respond to your requests, it may happen that the driver arrives with a few minutes late (in general, for reasons of road traffic beyond our control). In this case, you can contact our telephone number 032 724 12 12 to find out where your driver is.
Registration for online order and / or smartphone is mandatory. Indeed, to ensure the best possible follow-up of your requests from our automated system, the latter needs to be able to keep your information. Orders placed by e-mail or telephone do not require any registration of your data.
Our company is mainly present in the commune of Neuchâtel, in particular at the places of parking of the taxis (Station of Neuchâtel & Place Pury). However, we serve any race to or from the city of Neuchâtel. By extension, we serve you in the 35 municipalities of the canton of Neuchâtel, but also throughout Switzerland.
Depending on the payment method chosen, there are actually additional fees. These are as follows: the cash payment is no additional charge, payments by credit and debit cards are increased by 5%, the billing carries a fee of CHF 10.80 incl. VAT and bank transfers are not increased.
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